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Truth In Advertising?
Jan. 23rd, 2008 08:05 amI sent off a letter to FedEx regarding a confusing experience I had at one of their local outlets trying to ship a birthday present to my sister.
Yesterday I got their reply, a profusely apologetic letter stating how concerned they were that their employees were ill-informed, etc. But the kicker was the closing sentence:
We look forward to our continued business association, confident your next experience will be less than satisfactory.
Oops. ;-)
Yesterday I got their reply, a profusely apologetic letter stating how concerned they were that their employees were ill-informed, etc. But the kicker was the closing sentence:
We look forward to our continued business association, confident your next experience will be less than satisfactory.
Oops. ;-)
